The recent news of Titan Solar Power’s bankruptcy has left many homeowners and business owners with questions—and, understandably, some worries—about the future of their solar investments. If you had your solar panels installed by Titan Solar Power, you might be wondering: “What happens to my warranty?”
The good news is that while Titan Solar Power as an installer may no longer be in business, your manufacturer’s warranty is likely still intact. Let’s break it down.
Installer Warranty vs. Manufacturer Warranty
When you purchase a solar system, there are typically two types of warranties involved:
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Installer Warranty: This covers the labor, installation workmanship, and often includes services like roof penetration protection. This is the portion of the warranty that may be voided due to Titan Solar Power’s bankruptcy.
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Manufacturer Warranty: This warranty comes directly from the companies that made your solar panels, inverter, racking, or other components. These warranties typically range from 10 to 25 years and cover defects in materials and manufacturing.
What Does Titan’s Bankruptcy Mean for You?
Since Titan Solar Power has ceased operations, you will no longer be able to rely on them for labor warranty claims or service work they would have previously covered. However, your manufacturer warranties are independent of Titan Solar Power, meaning you are still eligible for repairs or replacements for defective equipment through the manufacturers themselves.
How to Utilize Your Manufacturer Warranty
Here are the steps you can take to still benefit from your existing manufacturer warranties:
1. Identify Your Equipment
Find the original paperwork or system proposal that lists the brands and models of your:
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Solar panels
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Inverter(s) [ SolarEdge or ENPHASE? ] *Look at your app for monitoring.
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Racking system
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Battery storage (if applicable)
2. Locate Warranty Documents
Most manufacturers provide downloadable warranty PDFs on their websites. Look up the terms and conditions to see what is covered and how long the coverage lasts.
3. Contact the Manufacturer Directly
Reach out to the manufacturer’s customer service or warranty department. You will likely need:
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Proof of purchase (invoice)
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Installation date
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Photos of the issue (if applicable)
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Serial numbers from your equipment
4. Hire a Certified Third-Party Solar Contractor
Since Titan Solar Power is no longer available to provide service, you will need to hire a third-party, certified solar contractor to handle any troubleshooting, removal, or reinstallation work required by the manufacturer for warranty claims.
Some manufacturers may even recommend certified partners in your area to help with this process.
Bonus Tip: Consider an O&M Plan
With your installer out of the picture, it might be a good time to consider signing up with a solar operations and maintenance (O&M) company that can offer routine system inspections, cleaning, troubleshooting, and repair services.
Final Thoughts
While Titan Solar Power’s closure has caused disruptions, your solar investment is not lost. Manufacturer warranties are still enforceable, and with the right steps, you can continue to protect and maintain your system’s performance for years to come.